Privacy policy

Privacy Policy

Introduction

The privacy of the visitors to our website is very important to us, and we are committed to protecting it. This policy explains what will be done with your personal details.
Consent to our use of cookies in accordance with the terms of this policy during your first visit to our website allows us to use cookies each time you visit the website.

Collection of Personal Information

The following types of personal details may be collected, stored, and used:
Information about your computer and device, including your IP address, your geographical location, your browser type and version, and your operating system;
Information about your visits to and use of the website, including the referral source, length of visit, page views, and your navigation paths on the website;
Information, such as your email address, that you enter when registering on our website;
Information that you enter when creating a profile on our website—for example, your name, profile pictures, gender, date of birth.
Information, such as your name and email address, that you enter in order to subscribe to our email messages and/or newsletter;
The information that you enter while using the services on our website;
Information generated while using our website, including when, how much, and under what circumstances you use it;
Information related to anything you purchase, services you use, or transfers you make on our website, including your name, address, telephone number, email address, and credit card details;
Information that you publish on our website with the intention of publishing it on the internet, including your username, profile pictures, and the content of your comments;
Information included in messages that you send to us by email or through our website, including the content of the message and its metadata;
Any other type of personal details that you send to us.
When using the website forms (such as a "Contact Us" form or newsletter registration), personal details may be collected, including: full name, telephone number and email address. Providing these details is done voluntarily and with your full consent.
A user under the age of 18 declares that they have received the consent of their parents or legal guardian to provide the information.
The information collected is managed in accordance with the Protection of Privacy Law, 5741–1981, the Protection of Privacy Regulations (Data Security), 5777–2017, and the GDPR regulations of the European Union (insofar as they apply).
Before you disclose to us the personal details of another person, you must request that person’s consent both for the sharing and for the processing of those personal details according to this policy

Use of Your Personal Details

Personal details provided to us through our website will be used for the purposes stated in this policy, or on the relevant pages of the website. We may use your personal details for the following purposes:
Managing our website and business;
Personalizing the website for you;
Allowing you to use the services available on our website;
Sending publications, advertising and marketing products and providing services;
Sending goods that you purchased through the website;
Providing services that you purchased through the website;
Sending statements, transaction accounts, and payment reminders to you, and collecting payments from you.
Sending you non-marketing commercial messages;
Sending you email notifications that you specifically requested;
Sending our newsletter to you by email, if you requested it (you may notify us at any time that you no longer need the newsletter);
Sending marketing messages related to our business and the businesses of carefully selected third-party companies that we believe may interest you, by mail or, in cases where you have specifically consented to this, by email, or using similar technologies (you may inform us at any time if you are no longer interested in marketing messages);
Providing statistical information regarding our users to third parties (but such third party will not be able to identify any individual user from the information);
Handling inquiries and complaints submitted by you or concerning you and related to our website;
Keeping our website secure and preventing fraud;
Verifying compliance with the terms of service that govern the manner of use of the website (including monitoring private messages sent through the private messaging service of our website);
Improving service and user experience on the website;
Contacting you;
Updates;
And other uses.
If you provide us with personal information for publication on our website, we will publish the information and use it in other ways in accordance with the license you provide us.
You may use your privacy settings to limit the publication of your information on our website, and you may change them using the privacy controls on the website.
We will not provide your personal details without your consent to any third party for its direct marketing, or for the direct marketing of any other third party.

Disclosure of Personal Details

We may provide your personal details to any of our employees, managers, insurers, professional advisers, agents, suppliers, or subcontractors, to a reasonable extent and as required for the purposes stated in this policy.
We may provide your personal details to any company in our group of companies (meaning all our subsidiaries, our holding company, and all its subsidiaries), to a reasonable extent and as required for the purposes stated in this policy.
We may provide your personal details:
As required of us by law;
To law enforcement authorities, if they present an authorized request;
In connection with any existing or future legal proceeding;
In order to establish, exercise, or protect our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
To the purchaser (or potential purchaser) of any business or property that we purchase (or are considering purchasing);
To our service providers, who are required for the provision of the service;
To our business partners, who use the information for their own purposes;
To other users of the service with whom interaction is performed;
To researchers who cooperate with us for research and service improvement purposes;
And to any person whom we reasonably believe may apply to a court or any competent authority for the disclosure of the personal details where, in our reasonable opinion, that court or authority would order the disclosure of such personal details.
Except as stated in this policy, we will not provide your personal details to third parties.

International Data Transfers

Information that we collect may be stored, processed, and transferred between any of the countries in which we operate, in order to enable us to use the information in accordance with this policy.
Information that we collect may be transferred to the following countries, which do not have data protection laws compatible with those operating in the European Economic Area: United States of America, Russia, Japan, China, and India.
Personal details that you publish on our website or provide for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of this information by others.
You consent to the transfers of personal details described in this Section F.

Retention of Personal Details

This Section C details our data retention process and policy, designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal details.
Personal details that we process for any purpose or purposes will not be retained for longer than required for such purpose or purposes.
Without derogating from the provisions of the aforesaid section, we may delete, from time to time, certain personal data that is no longer needed or no longer used for the purposes set out in the sections above.
Notwithstanding the other provisions of the aforesaid section, we will retain documents (including electronic documents) containing personal data:
As required of us by law;
If, in our opinion, the documents may be relevant to any ongoing or potential legal proceeding;
In order to establish, exercise, or protect our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Information Security and Your Personal Details

We regard the security of users’ information as a supreme value. The Company invests many resources and implements advanced technological and organizational protection measures in order to ensure the confidentiality, integrity, and availability of the information provided by you or collected about you during use of the website
The Company takes advanced and accepted security measures to protect the information provided by users.
The website is secured through the use of advanced security measures whose purpose is to ensure proper use and safe browsing on the website, as well as to protect users’ privacy.
The Company uses encryption measures in international standards. The transfer of information between your browser or device and the website servers is protected using a standard and secure encryption protocol (SSL/TLS).
The Company implements a strict access mechanism. Access to your personal information is limited only to employees, subcontractors, or authorized suppliers who need this information for the purpose of providing the services, and who are subject to a strict duty of confidentiality.
The Company uses advanced protection and monitoring systems. The servers on which the information is stored are protected by firewalls, intrusion prevention systems (IDS/IPS), and updated antivirus software.
Your payment method details (such as credit card numbers) are not stored on the Company’s servers. Credit card clearing is carried out directly through an external, authorized and secure clearing provider, which complies with the strictest standard of the credit card industry (PCI-DSS Level 1).
The Company may use leading cloud and infrastructure service providers in Israel and worldwide (such as AWS, Google Cloud, Microsoft Azure, etc.) for the purpose of storing the information. These providers are committed to the highest international standards of information security (such as ISO 27001).
We will take reasonable organizational and technical precautions in order to prevent the loss, misuse, or alteration of your personal details.
We will store all personal details that you provide on secure servers in accordance with the law (protected by password and firewall).
All computerized financial transfers carried out through our website will be protected using encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee that data sent over the internet will be secure.
You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when logging into our website).

Amendments and Changes

We may update this policy from time to time by publishing a new version on our website. You should check this page from time to time to ensure that you understand any change made to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

Your Rights

You are entitled to review, yourself or through your attorney-in-fact or through a guardian, the information about you held in the databases, and may instruct us to provide you with any of your personal details that we hold concerning you;

If you reviewed the information about you and found that the information is incorrect or inaccurate or incomplete or unclear or outdated, you may contact the website with a request to correct the information or delete it.

We may refuse to provide personal details that you request to the extent permitted by law.
You may instruct us at any time not to process your personal details for marketing purposes.
In practice, you will usually express prior consent to our use of your personal details for marketing purposes, or we will provide you with the option to choose that your personal details not be used for marketing purposes.

External Links and Third-Party Sites

Our website may include external links to external third-party websites or applications and details regarding third parties.
We have no control over such content and are not responsible for the privacy policies and practices of third parties. Your use of external websites constitutes consent to the policies applicable therein.

Updating Information

Please notify us if there is a need to correct or update the personal details that we hold about you.

Cookies and Collection of Information

When using the website and the digital assets, including through the Company’s marketing campaigns on social networks, the Company may use automatic tools and technologies such as tags, beacons, sdk's, pixel tags and the like, as well as cookies ("Cookies"), through which information regarding users’ activity on the digital assets or on other websites may be collected and accumulated.
Cookies and pixels are text files, code components, and tiny graphic images created by the user’s browser or platform. These technologies are embedded in the digital assets and enable the identification and recording of various actions of users when accessing them or the services offered therein. When the user accesses the digital assets and/or any of the services offered within them, the cookies and pixels generate a notice of this action.

The information collected through them allows the Company to analyze and measure the level and responses to the various activities on the digital asset pages, improve the user experience, and also for information security and fraud prevention purposes. Some of the cookies and pixels are deleted immediately upon closing the browser or application, while others are stored in the memory of the user’s device or platform or are transferred and sent to the Company, to suppliers and service providers on its behalf, or to the users’ own suppliers, for the purpose of providing the services in the digital assets. The Company and third parties that operate these components may access from time to time the information accumulated in them, which may be stored on their servers.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored in your browser and will remain valid until its set expiration date, unless deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of your current browsing session, when you close the browser. Generally, cookies do not include information that personally identifies users, but personal details that we store concerning you may be linked to the information stored and obtained from cookies.
We use both session cookies and persistent cookies on our website.
The website uses cookies for various purposes:
Essential cookies – required for the proper operation of the website.
Performance cookies – for collecting anonymous statistical information to improve the user experience.
Functional cookies – for remembering your preferences (language, currency, filters).
Third-party cookies – for example Google Analytics or Facebook Pixel.
The names of the cookies that we use on our website, and the purposes for which they are used, are detailed below:

We use the services of Google Analytics, AdSense and/or Doubleclick, and also use tools of Facebook, as well as additional analytics tools, including Microsoft Clarity for analyzing the user experience, and several other services that are updated from time to time on our website in order to identify a computer when a user / track users during their use of the website / allow us to use a shopping cart on the website / improve the convenience of use of the website / analyze use of the website / manage the website / prevent fraud and improve the security of the website / personalize the website for each user / use targeted advertisements that may be of particular interest to certain users.

The digital assets use cookies and pixels in order to analyze how they are used, improve the user experience, and monitor data. These tools collect various information, including, among other things: internet service provider details, IP address, the location of the device from which access is made, browsing times and manner, browser type, and additional anonymous data related to use of the website. Insofar as information identified as personal information is collected through these tools, it will be subject to the provisions of this Privacy Policy and the Company will be entitled to use it in accordance with the details set forth herein.
The cookies and tracking technologies (pixels), or some of them, are stored and retained on your device or on the platform used in order to enable automatic activation of certain features, and to streamline and simplify the user experience in the digital assets and the services included therein.
Through cookies and pixels, we can learn about and track users’ preferences and improve the browsing experience on our digital assets. These technologies enable, among other things, saving information entered in forms in order to avoid the need to retype it on future visits, as well as identifying products that interest the user in order to offer personalized recommendations.
Our digital assets include advertising and analytics tools of third-party companies, which collect information about users’ activity and allow us to use it. The Company may share this information with those companies and may also receive information about you from them, for the purposes detailed above.

Among other things, we use cookies and pixels of Google (such as Google Analytics, AdSense and Doubleclick), tools of Facebook, and additional analytics tools such as Microsoft Clarity (for analyzing and improving the user experience), alongside additional services that are updated from time to time.

These tools are intended for displaying marketing content and personalized advertising (Remarketing) across the web, based on your preferences and browsing characteristics. In operating these tools, the companies operating them use independent monitoring technologies and collect information including, among other things: IP addresses, unique device identifiers, device characteristics, browsing history, pages you viewed, and the like.

In addition, we use cookies of third-party providers, including Taboola and Outbrain. This is done for the purpose of segmenting personalized target audiences and audiences with similar characteristics (Lookalike), in order to present you with highly relevant content and advertisements. The handling of this information is subject to the privacy policies of those providers, and you may update or change these tracking settings at any stage.
These services are provided by third parties, and the Company has no responsibility for them. Users interested in receiving information about the manner in which these companies use monitoring technologies and the information collected through them are invited to review the official policies of those companies. For your convenience, below are several relevant links:

www.google.com/policies/technologies/types

https://www.google.com/policies/privacy

www.facebook.com/policies/cookies

In these links you can find additional information about the options offered by the companies for managing and configuring their use of Cookies.

The Company uses and employs advanced measurement and analytics tools, including BI systems (business intelligence), for the purpose of analyzing data and producing valuable insights. This use allows us to deeply understand customer needs, streamline products and services, and refine business strategy.
Most modern browsers allow you to manage the use of cookies – including blocking them, deleting them from the device, or receiving a notice before they are saved. However, it is important to know that deleting cookies will not delete information that has already been transferred to the Company or to third parties in the past. In addition, disabling or deleting cookies may impair your browsing experience on the digital assets and disrupt the provision of services therein.

In order to learn more about managing cookies, you may review your browser settings or its "Help" screen.

You may change your browser settings to block the use of cookies, but certain actions on the website may not function properly.
Most websites allow you to refuse the use of cookies—for example:
In Internet Explorer, you can block cookies using the override cookie handling settings available by clicking "Tools," "Internet Options," "Privacy," and then "Advanced";
In Firefox, you can block all cookies by clicking "Tools," "Options," and "Privacy," and selecting "Use custom settings for history" from the drop-down menu, and then clearing the check mark for "Accept cookies from sites";
In Chrome and Edge, you can block all cookies by entering the "Customize and control" menu, then clicking "Settings," "Show advanced settings," and "Content settings," and then selecting the option "Block sites from setting data" under the heading "Cookies."
Blocking all cookies will have a negative effect on the convenience of using many websites. If you block cookies, you will not be able to use all the options on our website.
You can delete cookies that are already stored on your computer—for example:
In Internet Explorer browser (version 10), you need to delete cookie files manually (you can find instructions for this at http://support.microsoft.com/kb/278835 );
In Firefox, you can delete cookies by clicking "Tools," "Options," and "Privacy," then selecting "Use custom settings for history," clicking "Show Cookies," and then "Remove All Cookies";
And in Chrome and Edge, you can delete all cookies by entering the "Customize and control" menu, then clicking "Settings," "Show advanced settings," and "Clear browsing data," then selecting the option "Delete cookies and other site and plug-in data," and finally clicking "Clear browsing data."
Deleting cookies will have a negative effect on the convenience of using many websites.
Your approval and consent to this Privacy Policy constitutes consent to the use of the Company’s current and future technologies for these purposes, including processing the information for the purposes of identifying and characterizing the user profile. If you do not agree to these terms, you may adjust the privacy settings on your device or browser at any time.

Contact

For any question, inquiry, and request regarding the website or the services offered on it, you may contact customer service by phone: 04-9563336 or by email: service@mybaby.co.il during the website’s business hours.