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האם יש חניה במקום?

כן, במקום קיימת חניה ללא עלות לנוחות המבקרים.

לאיזה גילאים מתאים מתחם MY FUN?

מתחם MY FUN מתאים למגוון רחב של גילאים — החל מקטנטנים הנהנים ממתחם פעוטות ייעודי, דרך ילדים צעירים ועד ילדים גדולים ובני נוער, עם מגוון אטרקציות, משחקים ומתקנים לכל המשפחה.

האם המקום מקורה וממוזג?

כן, MY BABY הוא מתחם מקורה וממוזג המאפשר בילוי נעים לאורך כל ימות השנה.

האם ניתן לחגוג ימי הולדת במקום?

כן, ניתן לקיים במתחם MY BABY ימי הולדת ואירועים פרטיים במתחמים ייעודיים ובהתאמה אישית, עם מגוון אפשרויות לחוויית חגיגה מושלמת לילדים ולמשפחה.
לפרטים והזמנות ניתן ליצור קשר בטלפון: 054-2604711

האם המקום נגיש לעגלות ולנכים?

כן, המתחם נגיש ומותאם לעגלות ילדים ולבעלי מוגבלויות.

Can the purchased products be wrapped as a gift?

We will be happy to package products purchased on the site at no additional cost. At checkout, check the "Gift Wrap" box and the selected product will be packaged.

I did not receive a purchase confirmation by email, what should I do?

If the order confirmation has not arrived by email, you can contact My Baby's customer service center, which is at your service and can assist you with the matter by calling 04-956336 or by emailing service@mybaby.co.il. The service center's operating hours are every day of the week between 09:00 and 17:00.

What is the payment policy?

My Baby provides you with convenient payment options on the site - you can purchase the products on the site in up to 12 installments.

What are the delivery options on the site and what are the rates?

For your convenience, there are several delivery options that you can choose when completing your purchase on the site. Self-pickup - no delivery cost to your home - no delivery cost Furniture including assembly - will be charged a variable amount that will be indicated on the product page. The selected delivery method can be changed only by calling the customer service center within an hour of the order confirmation and during the center's operating hours.

Is it possible to cancel an order?

According to the Consumer Protection Law, a user who has completed the purchase will be entitled to cancel the transaction subject to the provisions of the law. My Baby Tahaniyya is entitled, at its discretion and subject to the provisions of the law, to charge the customer a cancellation fee of 5% of the product price paid and/or 100 new NIS - whichever is lower. Complete information about product cancellation can be found on the page www.mybaby.co.il/returns

What is My Baby's exchange/return policy?

If you wish to exchange/return a product purchased on the site, the following methods are available to you: 1. Contacting our customer service department to arrange for a paid exchange (varies depending on the pair and size of the product). 2. Arriving at the My Baby store and exchanging it on the spot (make sure that the replacement product is in stock). More information about the exchange and return policy can be found on the page www.mybaby.co.il/returns

How can I contact My Baby's customer service center?

My Baby's customer service center will be happy to assist you with any questions. The center is open every day of the week. The hours of operation of the center are 09:00-17:00. Phone 04-956336 / Fax 04-9565335 Whatsapp 050-6841204 Email service@mybaby.co.il. In addition, the customer service desk is open every day of the week between 08:45-17:00.